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|Maximum Furniture Plan Benefit Limit During Service Period (“Maximum Limit”)||Accidental Damage Replacement Limit||Wear and Tear Replacement Limit||No Receipt Items Replacement Limit||Cleaning Allowance||Trade Service Fee|
|Total Maximum Benefit Limit of $10,000.00 per annual Service Period (non-cumulative)||100% of purchase price, pro-rated from date of purchase.||50% of purchase price, pro-rated from date of purchase.||$100.00 for up to two (2) furniture items during annual Service Period (non-cumulative).||Allowance of $100 per annum for Renewal Members (No Trade Service Fee is required.)||$75.00 Trade Service Fee per Service Request requiring technician services (not including Cleaning Allowance).|
(See Section E for complete coverage terms and conditions.)
Section A – Your Service Plan Agreement
Section B – Contract Effective Periods
Section C – Requesting Service
Section D – What this agreement does not Cover
Section E – Furniture Coverage
Section F – Major Appliances Coverage
Section G – Home Systems Coverage
Section H – Plan Transfer, Renewal, Change and Cancellation
Section I – Arbitration
ZucoraHome and the Member will attempt, in good faith, to resolve any controversy or dispute arising out of or relating to this Agreement through direct discussions. Should these discussions be unsuccessful, then any dispute that arises between the Parties relating to the application, interpretation, implementation or validity of this Agreement, the Parties agree to resolve the dispute by arbitration, on an individual basis, under the Arbitration Rules (“ADRIC Rules”) of the ADR Institute of Canada, Inc (“ADRIC”). The parties agree that the ARDIC Rules give the parties a fair opportunity to present their case and respond to the case of the other side. The governing law will be that of the province or territory where you reside, or of Ontario if you reside outside Canada. The language of arbitration will be English, or, if the governing law is Québec’s, French if you choose.
This Arbitration Provision affects your ability to participate in class or collective actions. Both you and ZucoraHome agree to bring any dispute in arbitration on an individual basis only, and not on a class or collective basis on behalf of others. There will be no right or authority for any dispute to be brought, heard or arbitrated as a class or collective action, or for you to participate as a member in any such class or collective proceeding (“Class Action Waiver”). Notwithstanding any other provision of the Arbitration Provision or the ADRIC Rules, disputes in court or arbitration regarding the validity, enforceability, conscionability, or breach of the Class Action Waiver, or whether the Class Action Waiver is void or voidable, may be resolved only by a court and not by an arbitrator. In any case in which (1) the dispute is filed as a class or collective action and (2) there is a final judicial determination that all or part of the Class Action Waiver is unenforceable, the class or collective action to that extent must be litigated in court, but the portion of the Class Action Waiver that is enforceable shall be enforced in arbitration.
Judgement upon the award rendered by the arbitrator may be entered in any court having jurisdiction.
552 Clarke Road
London, ON N5V 3K5