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Smarter Living
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Our Story

What began in 1979 as a small manufacturer of furniture protection products has blossomed into a passion for serving consumers with home convenience solutions that inspire a smarter way to live. Based in London, Ontario and working closely with Canada's leading retailers of home furnishings and appliances, we've developed a reputation for going "above-and-beyond" by delivering exceptional customer experiences and solving everyday home management challenges.

With approximately 2 million active protection plans, Zucora Home administers thousands of service requests every month from homeowners when their major appliances fail or their furniture becomes stained or accidentally damaged. We're passionate about serving Canadians with innovative smarter living solutions designed for today's busy families and tomorrow's digitally connected homes.

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Since 1979 we've been helping Canadians live comfortably.

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Coast-to-coast network of qualified technicians.

Meet our leadership team:

We are lead by an experienced team of professionals who are passionate about delivering exceptional service — while still finding ways to have fun!

Brad GeddesHead Coach, President & CEO

As an accomplished entrepreneur and business leader, Brad and his team are constantly creating opportunities to provide Canadians with smarter living solutions that combine emerging technologies with in-home professional services to help Canadians live more comfortably.

Sr. Director, OperationsMichelle Mahovlich

With a passion for constantly improving our operations to better serve our customers, Michelle's experience and knowledge of almost every facet of our business drives our pursuit for excellence.

Sr. Director, Business DevelopmentMark Geddes

By leveraging Mark's in-depth industry experience and his retail knowledge, we create customized performance programs designed to deliver significant revenue success of our major partners.

Sr. Director, Partner ProgramsAshleigh Geddes

With Ashleigh's thorough understanding of the needs of our retail partners, we offer highly effective programs that deliver outstanding financial benefits together with exceptional customer experiences.

Director, National SalesDavid Cohn

David combines his experience with ongoing analysis of the market to anticipate industry and consumer trends; and to provide timely and effective protection and product solutions that are aligned with clients' business goals.

Director, Financial ServicesMagda Everett

Magda leads our incredible team of financial professionals who assist our many partners and associates. She also provides the internal support and guidance we need to keep our business financially strong and healthy.

Director, Digital TransformationTrevor Brimson

While leading our continuously evolving business transformation, Trevor helps us leverage the power of technology to deliver new solutions for tomorrow's digitally connected homes.

Director, Product & LogisticsJim Brower

Jim leads our product manufacturing and distribution operations to make sure we deliver only the best solutions for our customers.

Director, Customer SuccessRebeca Lopez

Rebeca and her team of 21 Customer Solutions Agents deliver highly personalized solutions to customers to solve their appliance, furniture or home systems problems.

Director, Marketing and CommunicationsColleen Babenko

Recognized for her work by the International Association of Business Communicators, Colleen leads our growing MarCom team to execute innovative strategies that increase Canadian's awareness of smarter living.

Director, Customer SolutionsOksana Tchoutchman

Delivering exceptional service is what Oksana does best. Finding creative solutions, we count on Oksana's experience and professional expertise to deliver outstanding solutions that please our Smarter Living Members, customers, and retail partners.

Become a Zucorian

People, passion and forward-thinking technology; combined with innovative customer service solutions is the essence of our company culture. When you build your career with Zucora Home, you can expect to be challenged and inspired everyday while working alongside a team of some of the most creative and driven people in the industry.

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